1625 N. George Mason Drive • Suite 415 • Arlington, VA • 22205 • Tel: 703.717.4200 • Fax: 703.717.4201 • VIEW MAP >>

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New Patient Information

First Office Visit

We look forward to your upcoming appointment with Washington Urology.

In order to make your appointment as productive and as informative as possible, please be sure to bring along the following information:

• Referral (if necessary)
• Photo identification
• Insurance information (primary and secondary)
• Co-pay for a specialist visit (visa, mastercard, cash and checks accepted)
• Pharmacy telephone number and fax number
• List of current medications (prescription, over-the-counter, or herbal preparations) with dosage and frequency
• Completed New Patient Registration Form, which can be downloaded and filled out prior to your appointment.
• Reports and actual images (CD or film) of x-rays, CT scans, nuclear medicine studies, or MRI scans. If you have had your imaging performed at the Virginia Hospital Center, we are able to access your imaging through our computer system and therefore you do not need to bring any films to your appointment.
• Reports of laboratory studies
• Summaries or medical records from referring physician
• If during the submission of your online registration you did not receive confirmation that your registration was accepted, please contact the office before your appointment.

Please arrive 20 minutes before your scheduled appointment so that this information can be transferred into your electronic medical record.

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Follow-up Office Visit

Patients who are coming for a follow-up visit will be asked to inform us about any changes in the information or medical history obtained at the original visit.

Please arrive 15 minutes before your scheduled appointment so that this information can be updated in your electronic medical record.

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Patient Forms

• New Patient Registration Form and Medical History Form
  
• Vasectomy Frequently Asked Questions Form
  
• Post-Laser Prostate Treatment instructions
  
• Post-vasectomy instructions
  

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After Business Hours and Weekend Coverage

Washington Urology provides coverage 24 hours a day, seven days a week.Should you have a question after business hours or during the weekend that can not wait until the next business day, please call 703.717.4200 and you will be contacted by the on-call physician.In case of an emergency or if your situation is critical, call an ambulance or go immediately to the Virginia Hospital Center Emergency Department or to a medical facility nearest your location.

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Hospital Affiliations
Dr. Joel and Dr. Mordkin perform all procedures and surgeries at Virginia Hospital Center

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Prescription Refills
We request that you call us for routine medication prescription refills during business hours. Prescription refills will not be filled after hours or on weekends.

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Insurance Plans

We participate with the insurance plans listed below.If you do not see your insurance carrier included on the list, feel free to contact Washington Urology to confirm that your plan is not accepted.

We request payment at the time of your appointment for services that are not covered by insurance. Your insurance company may also require you to pay a co-payment at the time of your appointment; you are responsible for payment of the co-pay before any services are rendered. We accept Visa and MasterCard.

Questions concerning billing, accepted insurances or professional fees should be addressed to our Office Manager during office hours.

Questions regarding your plan's coverage and benefits should be directed to your employer or insurance company.

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Washington Urology participates with the following insurance plans:

• Aetna – all products
  • HMO products: QPOS, Open Access, Us Access, Aetna Health Fund, Choice POS, Aetna Choice POS II and EPO
  • POS Products: Aetna Managed Choice
  • PPO Products: Elect Choice, Open Choice, National Advantage and Affordable Health Choices
  • Medicare: Aetna Golden (HMO) and Aetna Golden Choice (POS)
• Alliance PPO – GEHA, etc.
• Anthem – all products
  • PPO, Keycare PPO, PAR, Healthkeepers HMO
• CareFirst – all products
  • PPO, PPP, SPPP and Indemnity
  • BlueChoice HMO and POS
• CIGNA – all products
  • POS and PPO products
• First Health – National Letter Carriers, MailHandlers, etc.
• Great-West Healthcare
• Kaiser
• MD-IPA and MD-IPA Preferred
• MultiPlan PPO
• NCPPO
• Optimum Choice and Optimum Choice Preferred
• PHCS – Associated Benefit Plan, Guardian, Fortis, etc.
• United Healthcare
  • Choice and Choice Plus, Select and Select Plus, Options PPO and Indemnity
• Medicare
• Virginia Medicaid, including Amerigroup and UNICARE
• TRICARE/CHAMPUS

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Office Hours
Our regular office hours are Monday through Thursday, from 8:30 am - 4:30 pm Friday from 8:30am - 3:00 pm. Please note that the office does close each day for lunch from 12:00 pm – 1:00 pm.

If the doctor is delayed due to an emergency, we will make every effort to notify you prior to your appointment.